Career

Job Title: CRM Manager (Post Sales to Possession)

Location: Mumbai, India

Job Summary:

We are seeking an experienced CRM Manager to join our Post Sales team in Mumbai, responsible for managing customer relationships from sales to possession. The ideal candidate will have a strong background in ERP systems and experience in real estate post-sales processes.

Key Responsibilities:

1. CRM Implementation:
   - Manage and implement CRM software to track customer interactions from sales to possession.
   - Ensure data accuracy, integrity, and security.
2. Post-Sales Process Management:
   - Oversee post-sales processes, including documentation, payment tracking, and possession handover.
   - Ensure timely communication with customers and stakeholders.
3. ERP Integration:
   - Integrate CRM with ERP system (e.g., SAP, Oracle) for seamless data flow.
   - Ensure data consistency across systems.
4. Reporting and Analytics:
   - Generate reports and analytics on customer satisfaction, sales performance, and process efficiency.
   - Identify areas for improvement and implement changes.
5. Customer Satisfaction:
   - Ensure high customer satisfaction levels through effective issue resolution and communication.
   - Conduct regular customer feedback surveys and implement improvements.
6. Team Management:
   - Lead and train a team of customer relationship executives.
   - Ensure team performance meets targets and objectives.

Requirements:

1. 5+ years of experience in CRM management, post-sales, or customer service in real estate.
2. ERP experience (SAP, Oracle, etc.) and ability to integrate with CRM.
3. Strong understanding of real estate post-sales processes.
4. Excellent communication, interpersonal, and problem-solving skills.
5. Analytical and reporting skills, with ability to interpret data.
6. Bachelor's degree in Business, Marketing, or related field.

Nice to Have:

1. Experience with CRM software (e.g., Salesforce, Zoho).
2. Knowledge of real estate regulations and laws (RERA, etc.).
3. Certification in CRM, ERP, or real estate.

What We Offer:

1. Competitive salary and incentives.
2. Opportunity to work with a leading real estate company in Mumbai.
3. Collaborative and dynamic work environment.
4. Professional development and growth opportunities.

Job Title: Sourcing Manager - Real Estate

Location: Goregaon

Job Summary:

Sourcing manager is responsible for finding potential clients for projects, distributing projects to channel partners, and other tasks.

Key Responsibilities:

- Identify CP and promote projects to them

- Maintain MIS and monitor walk-ins and deals from CPs

- Follow up from CPs on walk-ins

- Help CP to promote our Project

- Explore new avenues of CPs and broaden market

- Conduct CP meets on sites during launches and during sustenance

- Train CP on project details

Job Title: Marketing Executive

Location: Juhu

Job Summary:
The Marketing Executive will oversee all offline marketing activities to drive brand awareness, increase footfall, and generate leads for our real estate projects. This role is ideal for someone with extensive experience in traditional marketing channels, including print media, outdoor advertising, event management, and in-store promotions, with a focus on real estate or a similar industry.

Key Responsibilities:
1. Design and oversee all aspects of marketing including collaterals and advertising campaigns.
2. Identify, shortlist and present media inventories in targeted markets to Marketing Head.
3. Develop and manage media plans for print, outdoor media.
4. Develop and monitor campaign budgets for media across all channels.
5. Keeping updated with the competition and its marketing strategies.
6. Prepare accurate reports on our marketing campaigns overall performance.
7. Coordinate with advertising agencies daily on all marketing collaterals.
8. Coordinate and media agencies daily to improve marketing performance.
9. Prepare a weekly report on marketing activities and its performance.
10. Conduct agency meetings monthly to plan marketing activities.
11. Identify the latest trends and technologies which improve marketing performances.
12. Evaluate important metrics that affect our website traffic, service quotas, and target audience.
13. Visit one sales office every day of project management and identify the marketing requirement and discuss with the same marketing Head to implement.
14. Work with the marketing and sales team to brainstorm new and innovative marketing strategies.
15. Oversee and manage all contests, giveaways, and other media projects.
16. Manage the payments to the vendors and ensure work orders are made and approved by the Marketing Head.

Requirements:

3+ Years of experience in Real Estate

Position: Luxury Sales Associate – Ultra-Luxury Real Estate 
Location: Worli Sea Face
Reports to: Director /Chief Sales Officer 
Experience: 9+ years in luxury real estate sales , wealth management, luxury hospitality or airlines with specific experience in the South Bombay (SOBO) TG market  with a proven ability to curate high-end experiences 

How to Apply:

1. Email your resume to hr@kabragroup.net
2. WhatsApp your resume to 83693 15614

Job Description

Sales (Ultra-Luxury) – Leading Real Estate Group in Mumbai

Reporting to: CSO (Chief Sales Officer) / Director
Collaborates with: Business Partners and IPCs

Position Summary:

The Luxury Sales Associate is responsible for driving sales of super-luxury real estate products, curating exceptional customer experiences, and engaging with Ultra-HNIs in the South Bombay region. The role demands impeccable presentation skills and expertise in delivering personalized luxury solutions.

Key Responsibilities:

Sales Strategy & Planning:

• Develop and execute innovative sales strategies aligned with the company’s business goals.
• Design programs to maximize revenue, optimize customer experiences, and control costs.

Sales Operations:

• Generate sales through existing customer networks, exclusive events, exhibitions, and channel partners.
• Arrange tailored business center interactions and site visits for potential clients.
• Conduct competitive analysis to monitor and counter new luxury real estate launches.
• Collaborate with channel partners and financial institutions for roadshows and bespoke promotional activities.
• Strengthen brand visibility within Ultra-HNI circles and maintain productive relationships.

Curated Customer Engagement:

• Deliver highly personalized experiences that exceed client expectations.
• Build and nurture long-term relationships with Ultra-HNI customers and channel partners.
• Organize exclusive events for clients, share project updates, address concerns, and generate leads.
• Partner with financial institutions to offer tailored financing solutions.

Marketing Coordination:

• Work closely with the marketing team to ensure sales collateral, brochures, and communication materials align with the luxury segment’s standards.
• Oversee collaboration with external vendors for advertising, design, and premium collateral production.

Qualifications & Experience:

• MBA/PGDBM in Sales & Marketing (preferred).
• 9+ years of experience in luxury real estate, wealth management, high-value product sales, luxury hospitality, or premium airlines.
• Expertise in curating bespoke customer experiences and delivering impactful presentations.
• Proven track record in engaging with HNIs/UHNIs and successfully selling luxury products.
• Familiarity with the South Bombay market is essential.

Personal Traits & Competencies:

• Mature, composed, and professional demeaner.
• Strong result orientation and commitment to achieving sales targets.
• Exceptional interpersonal skills with a focus on building deep customer relationships.
• Systematic, process-driven approach to sales and customer management.
• Outstanding networking and stakeholder engagement abilities.
•  

Age Range: 30–40 years